- Q: How can I order
A: You can order easy using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
- Q: Why should I buy online?
A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
- Q: What information should I input when ordering?
A: our online ordering system will ask for all the important information you should submit for shipping. - Q: What payment methods can I use?
A:You can use BEAM or any currencies e.g USDT/USDC etc. - Q: What should I do if the payment is not accepted?
A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact support@beam-store.com notify us about the problem. We can manage the order manually. - Q: How can I change delivery address?
A: Sign in to your account and go to “my account”. On “my account” you can change all your contact information. - Q: What are the delivery charges?
A: Delivery charges are dependent on the shipment requirements.You can see the shipping fees on the checkout process before the payment is made. All orders are sent with Registered Priority,with Tracking number! - Q: What are the terms and conditions?
A: You can see the terms and conditions here - Q: How can I get offer of bulk amounts?
A: When you are logged in and you add products to shopping cart, you have the ability to send offer request to us using the shopping cart. You just need to add the products and quantities you are interested in and click “offer request”. We will send you an offer. Please note that this feature should only be used for bulk quantity price requests. Contact: support@beam-store.com - Q: Can I cancel my order?
A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact support@beam-store.com - Q: How to contact customer service?
A: If you have question regarding our online store (ordering, account questions, technical questions), please contact support@beam-store.com